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Why you should think twice about leaving on the "public JRE" option of the Java JDK installer

This is a follow-up to a post I did in late 2014, CF911: 'Help! I've updated the JVM which ColdFusion uses, and now it won't start!'. In that post, I listed about a dozen common problems that befall people who try to update the JVM that CF is using (and it and this post apply as well to Lucee or BlueDragon, or indeed any Java application server).

In this post, I want to elaborate on one more common mistake. Well, mistake may be too strong word. It's about a default option when you run a Java JDK installer (see the other post for more on JDK vs JRE options).

In short, I make the case here for why you should NOT let the JDK installer implement its "public jre" option.

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How to solve common problems with applying ColdFusion updates (in 10 and above)

While ColdFusion 10 and later releases add a new automated update installation mechanism, what do you do if the update doesn't work? The answer may be simple on the surface, but not obvious to most. (And you'll likely be in panic mode.)

Many find after applying a ColdFusion update that either CF won't start at all, or they can't access the ColdFusion Admin, or some part of CF or their app doesn't work. The problem may be simply that there was an error in the update process CF did, and it may be rather easily confirmed and resolved.

In this post, I share several tips and observations to help resolve this, based on my years of providing remote CF troubleshooting support.

The TLDR version: check the ColdFusion update log (not logs in the normal CF "logs" folder. More detail below.) And if there are errors, try stopping CF yourself and then either try the update again, or if it still fails, try to manually apply the update from the command line. If that's enough to get you going, great--especially if you ARE in panic mode! (If the "problem" you need to solve, instead, is that you can't get CF to show you updates because you're behind a firewall preventing outbound internet access, I help with that also, toward the end.)

For most people, though, even those "simple things to do" can prove challenging (and understandably so). And you may find different resources on the web offering perhaps truncated discussions of the topics, which is why I elaborate on things in this post.

And even if you're in a panic, it may take only about 10 minutes to read this whole post. (You can also hire me to help instead, of course. See the link above.) Hope the info to follow is helpful for you.

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CF911: Help, How do I connect sites to a new instance w/ the ColdFusion 10/11 webserver config tool?

This one causes a lot of heartburn for folks: you add a new instance in CF10 or 11 (in editions other than Standard, which do support adding instances), and you find that you can't seem to have the web server configuration tool (wsconfig) connect sites to that new instance(s). You never see the new instance listed in the UI of the wsconfig tool. What gives?

The solution is relatively easy, and the problem could maybe be fixed (or at least warned about) by Adobe (and I just filed a bug report for it). Until that happens, I wanted to share this. For more, read on.

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Free, simple code to find out what SQL statements are running slow in SQL Server right now

Often when people are trying to troubleshoot seeming problems in ColdFusion (or whatever app server you may use), they may wonder if (or have tools which suggest that) their CF requests are being held up waiting for a query to run in the database, which seems hung up.

Wouldn't it be nice to know, at any moment (such as when things are going badly), just what queries (or stored procedures or commands) were running in the database at that point in time?

Well here's good news: if you're running SQL Server, the following SQL query will show you just that: the currently running SQL statement(s) and some additional details about each query including their duration, their database name, the program executing the SQL, the session id, and much more.

For more (including what to do if you may be unable to run this code, as well as something similar for Mysql, please read on.

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Understanding SQL Server Statistics: A great, free, relatively brief ebook

If you want to understand the important concept of SQL Server statistics (a mechanism within SQL Server which tracks metadata about your data, and which can significantly affect query performance if not managed well), I think you can do no better than than to spend an hour or so reading the free 40-page e-book, SQL Server Statistics, written by Holger Schmeling and offered by Red-gate. book cover

The book is a quick read, and really well done, including a discussion of what statistics are, why they're important, how to diagnose trouble with them, and how to use the SSMS interface and/or SQL statements/commands to better understand them.

There are plenty of screenshots and it's written in a tutorial manner. And while it's from 2010 and covers only up to SQL Server 2008, most of the concepts apply just as well to SS 2012 and beyond, and of course many organizations are still running on SS 2008 or even earlier!

Most important, Schmeling explains why it's important that you take responsibility to both create and maintain statistics (rather than leave it as something that "the database" should handle. And if you are leaving it as something "the db should handle", you can use this to make sure that person is doing their job with respect to statistics.)

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Solving slow CF startup: my elaborating on an Adobe blog entry on a possible solution

The fine folks at the Adobe CF blog posted a blog entry today, on "Sometimes ColdFusion services refuse to start normally post server restart" (by Rahul Upadhyay), which offers some helpful information on one possible solution to the stated problem of slow CF startup.

That said, there are some concerns I have, with respect to how I fear some may read and take action based on it (especially the notion of deleting the cfclasses files, as a possible solution to the problem).

I'm not contradicting Rahul here, just elaborating on some points, as someone who (like some on the CF team) helps people with CF server troubleshooting every day.

I started to write these thoughts as a comment there, and (as often happens) it grew long so I thought it better to be a blog entry rather than a long comment, and point people here. Once I did that I decided to go further still, hoping to really help those interested to consider the issue more carefully. (It also gives me a chance to highlight again the Adobe CF team blog, something I recommend EVERYONE reading this should follow!)

One quick point (and update) for the TL;DR cloud: My recommendation is that you move the cfclasses folder out of that location, as a temporary test, to see if it makes CF startup happen faster. If it does, I explain why and what the implications are in the choices of renaming, deleting, moving, or disabling the related "save class files" feature. Also, I add an update in E.1 below (since posting this) which you may really want to read: consider turning off your anti-virus software's real-time protection against the cfclasses folder to see if that alone helps with startup.

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CF911: 'Help! I've updated the JVM which ColdFusion uses, and now it won't start!'

Has this happened to you?
  • You wanted to update the JVM which CF uses to use a new version
  • so you found some resource on the web showing how to update, and it seemed simple enough
  • and then you tried restarting CF and wham, it won't start
  • and now you're stuck wondering, "what happened? and how am I supposed to fix this?"

It's a tragic position to be in, of course.

There are several reasons why your attempt to update CF's JVM can fail.

And fortunately I can offer several things you can consider/look at, some of which may quickly recover from or be able to undo (depends on what you did). And all this applies to Lucee, Railo, and BlueDragon as well, though folder locations will differ.

In brief, here are the things you may have done wrong. See below for solutions or recommendations:

  1. You may have told the Java installer to install itself WITHIN the CF directory. You should not do that.
  2. You may have gotten the wrong kind of Java installer
  3. You may have gotten the wrong bit-level of Java for your bit-level of CF
  4. You may have gotten the wrong JVM for your OS
  5. You may have tried to use a JVM not supported by the version of CF you're running
  6. You may have pointed CF to the wrong JVM location
  7. You may have updated the JVM config for the cfusion instance, but not your other instances
  8. You may have forgotten to change the path's directory separator slashes on Windows
  9. You may have to copy the msvcr100.dll from the JVM's lib to CF's when updating older CF's to Java 7+
  10. You may have to copy the tools.jar from the JVM's lib to CF's when updating older CF's to Java 8+ (and delete some files compiled for the old JVM)
  11. You may find that Solr integration (and/or PDFG in CF11+) stops working, because you didn't realize you needed to edit *its* jvm config file

While I'm at it, I also cover:

  • Why you'll find that CF can't even STOP (let alone START) if you make a mistake with the JVM configuration
  • What JVM version(s) are supported by what versions of CF
  • Dealing with SSL Certificates you may have imported into a previous JVM
  • Beware leaving the Java installer to choose the "public jre" option

So this really became quite a compendium of resources on changing the JVM CF uses, but again the focus is on why CF may not start if you make certain very common mistakes.

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CF911: High CPU in ColdFusion? Some common but perhaps unexpected causes

I often help people who are reporting that CF is "running hot on the CPU", maybe reaching 80 or even 100% of the CPU, whether in spikes or for extended periods. What might you propose people look at, when you've heard that? I've heard all kinds of things over the years, often focused on coding, or perhaps jvm tuning.

But as is often the case in a lot of the CF server troubleshooting consulting I do, I find the causes to be far less often what most people seem to suspect. So what would I look for when someone reported high CPU in ColdFusion (or Railo)? Read on.

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CF911: Solving problem in ColdFusion Admin getting "error accessing this page" on certain actions

Here's a real CF911 challenge (and solution): You may find that when using the CF Admin, especially in CF10 but it can happen in CF 9 or 8 depending on security hotfixes applied, when performing certain Admin operations (like making a change, or verifying datasources, or checking for server updates) you get an error:

"There was an error accessing this page. Check logs for more details."

And your operation fails. You're then prompted to "Click here to login", but even if you back up or client another link, you'll be prompted with the CF Admin login.

What gives? Why is it happening? And how can you fix things? Is CF broken? No, not in the sense that you need to reinstall or anything. The good news is that there is a quite simple solution. Well, there are several, depending on your goals.

The simple solution: delete the duplicate cfid/cftoken or jsessionid cookies that you will find your browser is sending to CF. But there is much more to this, as well as other solutions, which would be worth most readers taking a few minutes to read on here.

BTW, the same root problem can be the cause of your own application's users finding that they can't stay logged in. More on that in a moment.

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Still more reasons to make sure you have updated your ColdFusion 10 web server connector

Several weeks ago, I did an entry, CF911: Why/when you MUST update the web server connector for #ColdFusion 10, and may have missed it.

In this entry, I want to throw in another reason why it's important to make sure you properly update (reconfigure/rebuild/upgrade) your web server connector after applying certain CF10 updates, or if applying only the latest update for the first time to a newly installed CF10 instance.

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