Note: This blog post is from 2007. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.If you're a user of (or are considering using) FusionDebug or FusionReactor, two tools I've written about before, I want to point out that they have some new support resources.
Mailing ListsFirst, there are now mailing lists (Google Groups) for each. This is something I pressed for since last year, and thankfully now they're enabled and there are good discussions already taking place.
Knowledgebase, Searchable and BrowsableThere is also a new Knowledge Base where they've put many tech notes and answers to questions (other than those already in the FAQs). You can search it via the main support page, indicating which product and type of docs to search (it also searches the Google groups as well).
Finally, I'll share a little hidden gem. If you'd rather not search the KB, you can instead browse it. Here's a URL for each product:
I should note that they don't currently offer these links on the site, and in fact they may change in the future (since they're not published yet), but I don't think they'll mind me sharing it for now.
They're presented in numerical order, which isn't really chronological order, but clearly mixed in are discussions relevant to both old and new releases of the products, to be sure to note that indicator in the info at the bottom of each technote, if you have any question. There's some good stuff in there, and I'll be mining it for tips to share (here or on the mailing lists).
For more content like this:
- If you may prefer direct help, rather than digging around here/elsewhere or via comments, I can help via my consulting services
- See that for more on how I can help a) over the web, safely and securely, b) usually very quickly, c) teaching you as we go, and d) with satisfaction guaranteed