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Tending the SQL Server garden: tuning and maintenance resources (updated and useful)

Note: This blog post is from 2016. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Often in my role as an independent consultant providing ColdFusion server troubleshooting services, I find myself helping folks determine whether or that a problem is in their database.

And though it may surprise many, I generally do not find the problem to be very often with the SQL they are running. More often it's about configuration issues. For instance, it may be that they have not been keeping their indexes or statistics updated, or it may be that they need indexes that they don't have, or have too many that they don't really need. Or it may be that they have not done any tuning at all and the default settings for their database server are not be well suited to them.

And though such problems are common to any database server (MySQL, Oracle, PostgreSQL, and so on), I find that an awful lot of my clients (for whatever reason) do run on Windows and do use SQL Server (and that doesn't make them stupid or lazy. Different strokes for different folks).

So in this post I want to focus on some SQL Server resources, related to such matters, which I find that I refer folks to often. Some are blog posts, some are code you can run, and some are tools (mostly free).

People using other DBs would do well to read along and could find corresponding resources/tools for the same problems in their respective DB servers.

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Monitoring ColdFusion web server connectors, more on Tomcat 'Status Workers'

Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
If you're running CF 10 or above, there was a very interesting post on the Adobe CF blog, from July 19 2015, entitled, Configuring Status Worker in Connectors. The Adobe blog post title may not have caught your attention, but it's about setting up a lightweight and built-in Tomcat monitoring feature for observing the status of the Tomcat web server connector.

You may want to consider enabling it, but I would add some caveats and observations that I share below. Note that it's really quite easy to enable, and DOES NOT require a restart of CF (only of your web server, or technically in IIS, a recycling of the application pool/s--a web site restart is not enough) to take effect.

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Free, simple code to find out what SQL statements are running slow in SQL Server right now

Note: This blog post is from 2015. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Often when people are trying to troubleshoot seeming problems in ColdFusion (or whatever app server you may use), they may wonder if (or have tools which suggest that) their CF requests are being held up waiting for a query to run in the database, which seems hung up.

Wouldn't it be nice to know, at any moment (such as when things are going badly), just what queries (or stored procedures or commands) were running in the database at that point in time?

Well here's good news: if you're running SQL Server, the following SQL query will show you just that: the currently running SQL statement(s) and some additional details about each query including their duration, their database name, the program executing the SQL, the session id, and much more.

For more (including why things like Activity Monitor's "recent expensive queries", sp_who2, and others aren't the answer, as well as what to do if you may be unable to run this code), please read on. (I also mention the classic sp_whoisactive as another solution, and have updated this post since its 2015 writing to mention the newer "active expensive queries" in Activity Monitor, which you may find in later versions of SQL Server, both of which you can consider in addition to the below.)

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CF911: 'Help! I've updated the JVM which ColdFusion uses, and now it won't start!'

Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
[Originally posted in Dec 2014, updated as recently as Apr 2021]

Has this happened to you? You wanted to update the JVM which CF uses to use a new version...

  • so you found some resource on the web showing how to update, and it seemed simple enough
  • and then you tried restarting CF and wham, it won't start, or the admin won't open, or code starts failing
  • and maybe it's that things didn't fail immediately, but within hours or days folks report things breaking since you made the change
  • and now you're stuck wondering, "what happened? and how am I supposed to fix this?"

It's a tough position to be in, and tragic of course if CF won't start. But no, you do NOT need to reinstall CF!

Often it's just one thing you did by mistake, though there are indeed several possible reasons why your attempt to update CF's JVM can fail or lead to unexpected problems. And as you google about, you may find all kinds of helpful but often misinformed or spartan suggestions that may or may not help much.

So I offer here over a dozen of things you can and should consider/look at, some of which you may quickly recover from or be able to undo (depends on what you did). And all this applies to Lucee, Railo, and BlueDragon as well, though folder locations will differ.

If you're facing this bind right now, you can skip over the following to the the section, "Seeing better error info, when the CF service won't start", and then the section after that "So what went wrong?", where I present each likely problem and solution.

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Hidden Gem: Importing CF Admin settings in ANY release via 'import wizard', even AFTER installation

Note: This blog post is from 2014. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Have you ever faced the challenge of needing to migrate the CF Admin settings (datasources, mappings, scheduled tasks, etc.) from one machine to another, and from one CF version to a newer one? Did you know that there is an "import wizard" that you can (with proper configuration) run at any time to import settings from one release to another?

Before I discuss that, you may know of a couple of other solutions for this challenge: the CF admin ColdFusion Archive/CAR mechanism, available in some but not all editions (more below), and this same "import wizard" which runs at the end of CF installation, importing settings from an older CF version if found on the same box.

But what if either of those solutions don't work for you, and you have dozens of dsn's, scheduled tasks, mappings, or other settings you want to get from one machine/version to another?

You are NOT stuck having to manually copy settings from one screen to another! (And you should be very careful about the common hack solution of copying neo*.xml files from one instance to another, which may not always work and may break things.)

In this entry I'll discuss how you CAN indeed import the CF admin settings from nearly ANY release of CF into nearly ANY OTHER release of CF, in a fully supported way, and which CAN be done even after installation of a new CF release. (I say "nearly", because I worked with someone wanting to do this import of CF7 settings into CF10, and that large a jump was was not supported.)

I'll also mention an important potential gotcha to beware, as well as how to to get around that.

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CF911: Why/when you MUST update the web server connector for ColdFusion 10/11 and may have missed it

Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Have you installed or updated CF10 (or 11) and found that you still have problems with it running right, even when you have "fully updated" CF10? In this blog entry, I explain how it may NOT be that "CF 10 is broken" but rather that you may have missed an important step when updating it.

In brief, a VERY common problem is that while they MAY WELL have applied the provided "updates" for CF, folks often do NOT notice that they may have to (and generally must) "update" the web server "connector" (if they are using an external web server, like IIS or Apache) as a separate manual step, after applying the update.

I explain here what that means, how do to it, and why you may miss that you need to.

Update in 2019:

Since writing this entry, I did one in 2019 on When and how to upgrade CF web server connector, easier since CF2016, which at least makes it EASIER to upgrade, though much of what I write here still applies. I also updated this post since originally writing it, in ways discussed below.

(Or if you'd rather just have me help you quickly help you analyze and rectify your situation, whether with regard to the connectors or any other CF server troubleshooting, I can do that in a brief consulting session, likely less than an hour, remotely and securely. I provide all the detail here for those who prefer to "go it on their own". For more on my consulting services, including rates, approach, satisfaction guarantee, and more, see the consulting page at carehart.org.)

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Helpful keyboard shortcuts for working with "windowed" Remote Desktop: switching windows, more

Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
If you're a user of Windows Remote Desktop and a fan of keyboard shortcuts (or someone looking to save time while working with a remote desktop session), you will want to consider this post.

Those who know the value of common Windows shortcuts, like alt+tab, ctrl+escape, alt+home, etc., will know those work against your local machine, unless you open a maximized remote desktop in which case they then work against the remote machine. And that's great, of course.

But what if you have a remote desktop opened as a window (one of many apps visible on your local desktop)? You may find it frustrating, if you mean to be doing the equivalent of an alt+tab WITHIN the remote desktop, while viewing it as a windowed app. The keys will again work against your local machine, like with any app.

Is there a way to do such common keyboard shortcut actions against the "windowed" remote desktop? Yes there is. I find that relatively few people know about these, and most are delighted to learn of them! :-)

Summary

See below for more discussion on these, but briefly...

Note first that you can use ctrl+alt+break to toggle a Remote Desktop between full-screen and windowed mode. That helps make these shortcuts all the more valuable, once you are viewing the "windowed" remote desktop, where you can use:

  • alt+pageUp: to switch application windows on the remote (equivalent of alt+tab)
  • alt+pageDown: to switch "backward" through applications (equivalent of alt+shift+tab)
  • alt+home: to show Windows "start" menu on the remote (equivalent of ctrl+escape)
  • alt+shift+home: to show Windows Task Manager on the remote (equivalent of ctrl+shift+escape)
  • alt+del: to show Window menu (top left menu) in current app (equivalent of alt+space)
  • ctrl+alt+end: to do the equivalent of ctrl+alt+delete on the remote
  • ctrl+alt+plus (the + key): to save screenshot of current remote screen to clipboard (equivalent of PrtSc, the "print screen" button)
  • ctrl+alt+minus (the - key): to save screenshot of current remote window to clipboard (equivalent of alt+prtSc)
  • alt+ins: to cycle through your remote desktop applications, one app at a time (equivalent of alt+escape)

Again, these shortcuts are for using when you are in a *windowed* remote desktop. Beware also that if any don't seem to "work" for you:

  • note that on some keyboards (especially more modern laptops), you may need to press a "function" (or "fn") key to execute the equivalent of one of the keys listed here. For instance, the "break" key may require fn+end, which means that first shortcut above can be a cumbersome four-fingered salute: ctrl+alt+fn+break
  • As an update in 2021, on my Asus Zenbook laptops, the break key requires fn-b (and I see the same is true for some Dell laptops), so again it's a four-fingered solute: ctrl+alt+fn+b
  • similarly, you may find that you have more than one set of the needed keys, such as pgup/pgdn, on your keyboard. One pair may appear on the top right, and another on the lower right, and/or within the numeric keypad. Be sure to try both, before giving up.
  • it could be that you don't have the the keyboard "focus" on the windowed remote desktop session. Click within the remote desktop to be sure
  • It may be that your keyboard (especially some modern laptops) may have the pageup, pagedn, home, and other keys used here mapped to some other keycode that Remote Desktop doesn't recognize (even though the keys may "work fine" for you for their normal use on your laptop). I have found a solution to that in 2018 and I intend to do a blog post with more on the solution (until then, check out the tool sharpkeys)

For still more detail and discussion on these keyboard shortcuts, read on.

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Serious security threat for ColdFusion servers [now covered by a hotfix]

Note: This blog post is from 2013. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Hey folks, there's a fairly serious security threat out in the wild, and you may want to check if your server's been hit. (It may be old news to some, but for now it's hitting people in the past week or so.) It's been confirmed to have hit at least CF9 (9.01 and 9.0.2) servers, but it seems it would apply to as well to CF10 or down to CF 7, as it leverages the Admin API.

And note that it's NOT one that you're protected against by having applied CF security hotfixes. (Updated Jan 15 2013, as Adobe now has a hotfix for this. More below.)

There's quite a bit for you to consider regarding this recent threat, as I discuss here.

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Could CF image processing be killing your ColdFusion server? Explanation and solutions.

Note: This blog post is from 2012. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
Are you having slow ColdFusion pages and wondering what may be the cause? There can of course be many root causes, but a common one that I'm finding lately as I help people is due to using certain of CF's image processing features, especially resizing such as to create thumbnails after a file is uploaded (or when many files are uploaded).

Such folks may be using the CFIMAGE action="resize" tag, or the imageResize() or ImageScaleToFit() functions to do resizing. (Or they may be also processing images using ImageRotate, ImageShear, or ImageTranslate, though the defaults for those are not problematic like the resize/scale tag/function processing).

The "problem" (if this is the cause of a slow page) is due to a default "interpolation" setting for CFIMAGE resizing, imageResize, and ImageScaletoFit. The default may not perform well at all. The good news is that the value is configurable, and you can test to compare quality/performance of difference values, as will explained below. There are still some other things to consider also. (If you're currently using CFIMAGE to do resizing, jump to the last section of this entry to see an example of code switching from the "slow" approach to the faster one. But really, you ought to read the rest of this entry to understand what's being proposed.)

While I offer all the info here for your consideration, if you need help implementing the solution, or better understanding how to find and resolve these or other problems affecting your CF server performance, see more on my CF server troubleshooting consulting services.

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Sending HTTP headers in a CFHTTP request? Name them correctly

Note: This blog post is from 2011. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
If you ever try to use CFHTTPPARAM (inside a CFHTTP) to set HTTP headers for the request you're calling, be aware that you need to be careful to specify the name of the headers as they're known in the HTTP specification. Don't be misled by what you see in a CFML dump of the CGI scope.

(This is a reprisal and update of an old blog entry I'd done back in 2003, on a blog site that will soon no longer exist. I'll be reprising a few such blog entries in coming days/weeks, to keep them around for posterity [and to save some having to dig for them in the archive.org site] since often the info offered then may be just as valuable now. I hope that in time these new versions would come up if people do searches that would have found the old entry.)

So, about these http headers, while CFML exposes them in a dump of the CGI scope, such as the user-agent field which shows up as cgi.http_user_agent, the issue is that you would not use that name, nor even "user_agent", when specifying it in a CFHTTPPARAM. The proper way to pass the user agent in a CFHTTPPARAM would be as follows:

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