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Dealing with Adobe forums error, "a serious error has occurred in the system"

Note: This blog post is from 2017. Some content may be outdated--though not necessarily. Same with links and subsequent comments from myself or others. Corrections are welcome, in the comments. And I may revise the content as necessary.
I happened to try to visit today an Adobe forums page, when I got this error:

System Error

We're sorry but a serious error has occurred in the system.

If this happens to you, I have a possible quick solution (if you just want to get to the page in question):

Use your browser's menu option to have it create a "new private window" (FireFox), or "new incognito Window" (Chrome), or "new session" (IE), or the like.

This will open a new window for your browser, and it will NOT send any cookies to the page in question. And you should find that suddenly the forums "work", which tells you that the problem was about the server's unhappiness with something about the cookies in your browser.

If that's enough, great. If you want to know a bit more, read on.

[....Continue Reading....]

Comments
FWIW, I experienced this problem today, and nothing would resolve it (I tried the private/incognito, I tried deleting cookies, I tried restarting the browser). It was (as I discuss at the end of the post) a case where I was trying to login, specifically. I can't think of anything else to resolve the problem, but I suspect that it's temporary and I may soon be able to login IF I learn aything more, I will share it here.
I deleted all cookies for adobe in safari and it fixed it.
# Posted By eric | 3/22/18 10:22 AM
Eric, good to hear and glad to help.
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